CareTend 2026 R6 Release Notes - 8/24/2026-10/16/2026
1 day ago by Josh Grimes
Availability: Production: 11/8/2026 Staging 10/26/2026
| Issue # | Jira # | Description | Area | Version |
|---|---|---|---|---|
| WSI-81456 | HCSI-5858 | V3 API Enhancement Request - Include Phone Numbers in V3 Patient Providers Search | Search | V3 |
| WSI-81007 | HCSI-5833 | Unable to add allergy due to duplicate Allergy Record with no name and same ID. | N/A | |
| WSI-81411 | HCSI-5856 | Improved the reliability of CitusHealth document integrations to help ensure completed forms and patient documentation are successfully processed and made available in CareTend. | Documents | N/A |
| HCSI-5910 | Improved validation for Delivery Ticket API requests. Requests submitted with invalid delivery ticket numbers now return a clear validation error instead of an unexpected server error. | Delivery | V4 | |
| WSI-78608 | HCSI-5656 | Updated the SHP integration process to ensure discharge information is saved before the Patient Detail file is generated and transmitted to SHP. This ensures the correct discharge reason is included in the file sent to SHP and improves reporting accuracy. | Reporting | N/A |
| HCSI-5616 | Delivery tickets created through WellSky Resource Manager now automatically display the correct pricing information. This fix removes the need for manual pricing updates and helps ensure billing accuracy and operational efficiency. | WRM | N/A | |
| WSI-80143 | HCSI-5792 | Improved the CareTend API to allow radio button user-defined fields to be updated even when no value has previously been selected. This enhancement removes unnecessary errors and provides a more seamless integration experience when managing patient user-defined fields. | Patient | V3 |
| WSI-80144 | HCSI-5793 | Resolved an issue where the V3 Employee Tasks API could return timeout errors when creating employee tasks through the POST /commands/v3/employeetasks endpoint. The update improves API processing and reliability, allowing task creation requests to complete successfully without unnecessary timeouts. | Employee | V3 |
| WSI-80671 | HCSI-5805 | Improved SHP integration reliability by correcting catheter data validation and export processing. These changes help prevent transmission failures caused by incomplete or invalid catheter information and ensure only valid catheter records are included in SHP submissions. | SHP | N/A |
| WSI-81525 | HCSI-5863 | Fixed an issue that could cause patient addresses created through the CareTend API to display a blank state value. State information submitted through integrations will now be saved and displayed correctly, reducing manual corrections and improving data accuracy. | Patient | V3 |
| HCSI-5979 | Fixed an issue that prevented Referral Source information from being sent to SHP. Referral Source values configured in CareTend will now be transmitted correctly, improving the completeness and accuracy of SHP reports. | SHP | N/A | |
| WSI-80467 | HCSI-5798 | Improved the error messaging returned by the CareTend V3 Patient Drug Allergy API when a requested drug cannot be found in the Medi-Span database. Previously, some requests returned a technical system error message that was difficult to understand. The API now consistently returns a clear validation message indicating that the specified drug allergy was not found, improving usability and troubleshooting for API consumers. | Patient | V3 |
| HCSI-5974 | Fixed an issue where delivery ticket address information did not populate correctly in FedEx Ship Manager for VirtueScript orders. When a ShippingAddress was provided, Address Line 2 was read from ShippingAddress.Address2 instead of the root-level Address2 field. Fulfillment technicians had to find and correct the mismatch manually. | Delivery | N/A | |
| HCSI-5988 | Updated the trusted certificates on the ErxHub servers that connect to the Surescripts network. This keeps electronic prescribing working through Surescripts' migration of its private certificate authority to Google Cloud Platform, which took effect October 1, 2026. | N/A | ||
| WSI-83030 | HCSI-5992 | Fixed an issue with the V3 Create Patient Drug Allergy API (/commands/v3/patientallergies/drug). When the drug information service could not be reached, the API returned an HTTP 400 error whose response body included a full technical stack trace with internal system details. | Patient | V3 |
| WSI-82969 | HCSI-5989 | Resolved an issue that could cause errors when creating or updating patient insurance policies through the V4 API. The system now provides clearer validation messages for invalid policy information, helping integrations identify and correct data issues more easily. | Patient | V4 |
| WSI-83221 | HCSI-6017 | Fixed an issue that could prevent certain patient orders and appointment-related information from being successfully sent from CareTend to Resource Manager. The integration now automatically reconciles required patient episode information between systems, improving reliability and reducing synchronization failures. | Orders | N/A |
| WSI-83310 | HCSI-6018 | Fixed an issue that could cause incomplete audit history when prescriptions were transferred using the V4 API. Prescription transfers now retain company information correctly and generate more complete audit records, improving visibility and consistency with transfers performed through the CareTend application. | Prescriptions | V4 |
| WSI-83120 | HCSI-6000 | Fixed an issue that prevented provider phone numbers, addresses, and licensing information from being saved when creating providers through the V4 API. Integrators can now submit this information during provider creation, reducing the need for additional setup steps and improving data consistency. | Provider | V4 |
| HCSI-5977 | Added a new V4 endpoint that allows integrations to retrieve patient orders based on recent record status changes, with support for status filtering and paging. | Orders | V4 | |
| HCSI-5978 | Added a new V4 endpoint that allows integrations to search Patient Order workflow records by entered or modified date ranges, with paging support and patient MRN included in the response. | Orders | V4 | |
| WSI-83153 | HCSI-6027 | Resolved an issue that could prevent patient orders from transmitting from CareTend to WellSky Resource Manager when required Episode of Care information was missing or out of sync. | Orders/WRM | V4 |
| WSI-83701 | HCSI-6098 | Resolved an issue where invalid PDF documents could cause CareTend to unexpectedly close when opened or edited. Invalid PDFs are now handled gracefully, and the Documents API validates PDF content to prevent malformed files from being stored. | Documents | V4 |
| HCSI-6103 | Resolved an issue where some delete events sent to AlayaCare were missing payload information. Delete events now provide the expected payload along with Therapy Type and Order Type details. | Events | N/A | |
| HCSI-6105 | Resolved an issue that could create duplicate active Resource Manager Episode of Care records for a patient in CareTend. The integration now prevents duplicate active records from being created. | Patient/WRM | N/A | |
| HCSI-6110 | Resolved an issue where setting a lot's available inventory quantity to zero through the V4 API could result in no inventory adjustment. The API now correctly identifies the applicable lot and updates the available quantity as expected. | Inventory | V4 | |
| HCSI-6120 | Enhanced security for Change Healthcare NCPDP transactions by improving credential handling and preventing sensitive response information from being written to application logs. | Eligibility | N/A | |
| HCSI-6135 | Improved V4 Integration API error handling and logging to better distinguish routine client errors from unexpected system errors and prevent sensitive information from being included in routine error logs. | Logging | V4 |